← All workB2B / Institutional2024
Consultancy Connect
Built a B2B directory portal connecting industries to specialized consultants — with structured inquiry routing built in.
- Sector
- B2B / Institutional
- Year
- 2024
- Scope
- Portal development, Directory, Inquiry routing
Experts became findable and enquiries route themselves to the right desk.
What changed
- Generic email addressesExpert discovery portal
- Manual sorting of requestsAutomated inquiry routing
- Slow response chainFast institutional response
- Lost B2B opportunitiesVerified expert marketplace
01The problem
An institution with deep expertise had no structured way for industries to find the right consultant and engage them. Requests came in through generic email addresses, were manually sorted, and often reached the wrong department — leading to slow responses and lost opportunities.
02What we built
We built a consultancy directory portal where industry partners browse experts by domain, view profiles with credentials, and submit project inquiries — automatically routed to the right department. The platform functions as a professional marketplace for institutional knowledge.
03Deliverables
- Searchable expert directory with domain filters
- Individual consultant profile pages
- Structured project inquiry form with auto-routing
- Admin dashboard for inquiry management
- Mobile-responsive design
04Impact
Response time to industry requests improved significantly. Consultants gained professional, credible profile pages for the first time — increasing inbound interest. Industries no longer had to navigate a confusing chain of contacts; one form got them to the right person.
